Privacy Policy

1. Introduction

Lineara ("we", "our", "us") is committed to handling personal data responsibly and transparently. This Privacy Policy describes the types of personal information we collect in connection with our estate organising workshops, document inventory sessions, and Order & Legacy Membership, how we use that information, and how you can exercise your rights in relation to it.

This policy applies to information collected through our website at linearap.biz, through our contact form, and in connection with session bookings. It does not apply to third-party websites that our pages may link to. For privacy-related questions, contact us at [email protected].

2. Personal Data We Collect

We collect only what is necessary to respond to enquiries, administer bookings, and communicate relevant session information. The categories of personal data we may collect are:

• Identity data — full name
• Contact data — email address and telephone number (telephone is optional)
• Message data — the contents of any message submitted through our contact form
• Transaction data — session booking details and payment confirmation records
• Technical data — IP address, browser type, and usage data collected through cookies (see Section 5)

Legal basis for processing (Thailand PDPA): We process personal data on the basis of (a) contract performance — to respond to your enquiry and administer your session booking; (b) legitimate interests — to improve our sessions and website; and (c) consent — for optional analytics cookies and any direct marketing communications you have opted into.

Retention periods: Contact form submissions are retained for up to 24 months. Session booking and payment records are retained for 7 years to meet Thai accounting requirements. Cookie data follows the durations specified in our Cookie Policy.

3. How We Use Personal Data

We use the personal data we collect for the following purposes:

• To respond to enquiries submitted via our contact form
• To confirm and administer session bookings and membership
• To send session reminders and post-session follow-up summaries
• To improve the content and structure of our workshops and website based on aggregate usage data
• To send optional newsletters or session announcements where you have opted in
• To meet legal and regulatory obligations

We do not sell personal data to third parties, and we do not share it with commercial partners for marketing purposes. Where we use third-party service providers (such as email delivery or payment processing), those providers are subject to appropriate data processing agreements.

4. Data Protection Measures

We take reasonable technical and organisational steps to protect personal data from unauthorised access, loss, or disclosure. These include:

• TLS encryption for all data transmitted through our website
• Access to personal data restricted to authorised staff with a legitimate need
• Secure storage of booking and payment records with access logging
• Breach notification procedures: in the event of a data breach affecting your personal data, we will notify affected individuals and, where required, the relevant Thai authority (the Personal Data Protection Committee) within the timeframes prescribed by the PDPA

5. Cookies

Our website uses cookies to support basic site functionality and, where you consent, to collect analytics data that helps us understand how the site is used. We do not use cookies to identify individual users without their consent.

For a full explanation of the cookies we use and how to manage your preferences, please see our Cookie Policy.

6. Your Rights

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), and where applicable under other data protection frameworks, you have the following rights regarding your personal data:

• Right to access — to receive a copy of the personal data we hold about you
• Right to rectification — to have inaccurate data corrected
• Right to erasure — to request deletion of your personal data, subject to legal retention obligations
• Right to portability — to receive your data in a structured, commonly used format
• Right to object — to object to processing based on legitimate interests
• Right to withdraw consent — at any time, without affecting the lawfulness of processing already carried out

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Committee of Thailand.

7. Third-Party Links

Our website may link to third-party websites, including the websites of professionals we sign-post participants toward. These are independent of Lineara and are not covered by this Privacy Policy. We are not responsible for the privacy practices of linked sites and recommend reviewing their policies before submitting any personal data.

8. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have collected data from a minor, we will delete it promptly. Please contact us at [email protected] if you have concerns about a minor's data.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised. Where changes are material, we will notify members by email and update the notice on our website. Continued use of our services following any update constitutes acceptance of the revised policy.

10. Contact for Data Enquiries

For any questions about this Privacy Policy or about personal data we hold about you, please contact us:

• [email protected]
• Lineara, 76 Soi Sukhumvit 49, Watthana, Bangkok 10110, Thailand